Recently, electricity consumers have shown increasing concern for power quality. Indeed, power quality standards have become higher than before for certain customers due to sensitivity of automation devices. In addition, power quality is affected by the deregulation of power markets in Turkey.

In this study, the consumers are provided with the basic knowledge of power quality and the cost of the poor power quality while on the other hand, the existent regulations are evaluated in terms of consumers’ rights so that poor power quality costs and loss are identified and amended. There are so many regulations in relation to the rights of electrical power consumers in legislation that regulates the relations between distribution companies and the consumers, whereas, in this study, only the issue of power quality is dealt with.